Automated Intelligence’s view on IRMS 2023: Key Take Aways

Published: 22 May 2023

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Automated Intelligence’s view on IRMS 2023: Key Take Aways

Automated Intelligence recently sponsored the annual Information and Records Management Society (IRMS) Conference, one of the largest events in the information management calendar. The event which saw 400 practitioners in attendance celebrated its 40th anniversary and showcased the latest innovations in information management in Manchester’s Kimpton Clocktower Hotel.

Showcasing its theme ‘Embracing a New Information Generation,’ IRMS considered how we as an industry can help organisations we serve to harness new opportunities to shape the world of information management. Opportunities such as new people, skills, ways of working, and technologies to help embrace and shape change, including the chance to acquire valuable skills and leverage emerging technologies.

In our latest blog, we take a look at the key take aways from this year’s conference.

During the opening keynote, Emma Martins, the Data Protection Commissioner at Baliwick of Guernsey, highlighted the increasingly significant role of data in our lives. She emphasised the urgent need for highly skilled information management professionals who can adapt to the evolving industry requirements. Recognising this importance, she urged it’s crucial for us to communicate and raise awareness within our community.

The criticality of having proficient professionals capable of learning new skills in the field was a common theme throughout IRMS. As digital technologies continue to proliferate and generate vast amounts of data, the demand for proficient professionals in the industry who can effectively manage and organise this information will increase. Keeping up with the latest technological trends such as AI will be crucial in the role of information management going forward.

Digital Transformation

During his captivating presentation titled, “ShiftHappens: How to accelerate purpose-driven digital transformation,” Dux Raymond Sy, an esteemed Digital Transformation Leader, shed light on the four essential steps organisations must take to embrace technology innovation and achieve a successful digital transformation strategy. These included:

  1. Meeting people with their onlyness – Dux highlighted the significance of meeting people with their unique perspectives, known as ‘onlyness.’ Acknowledging that certain technologies cannot be universally applied eg Teams, he stressed the importance of tailoring solutions to meet individual needs rather than pursuing a one size fits all approach.
  2. Empowering people with relevant tools – Dux emphasised that ‘empowered employees are engaged employees,’ and by empowering and equipping employees with the relevant resources and technologies to carry out their role, they are more likely to drive positive outcomes.
  3. Making it easy to do the right thing – by fostering an ecosystem that promotes and supports ethical and responsible actions, organisations can navigate their digital transformation journey successfully.
  4. Facilitate sustainable adoption of new technologies – Dux recognised the need to focus on long term integration and adoption of new technologies (on average 18 months), which will help organisations maximise the benefits of technological advancements.

Dux’s insights and recommendations provided invaluable guidance as he commented, “Digital Transformation is a journey, it’s not a destination. Do you know where you’re going?”

David Canning, Head of Digital Knowledge & Information Management at The Cabinet Office, Rob Bath, Microsoft 365 Solutions Architect at Intelogy and Dr Lise Jaillant, Reader in Digital Humanities, Loughborough University described how the ‘digital heap,’ is a universal problem for all organisations and how to effectively manage it through the use of technology.

By bringing together these distinguished experts the session provided an insightful understanding for managing digital heaps, ensuring uninterrupted access to vital records and preserving an effective corporate memory.

The Cabinet Office demonstrated its effective management of its digital heap, showcasing the utilisation of automation and algorithms in selecting records for preservation. This approach gained significant recognition at the IRMS gala awards, where the department received the prestigious Innovation of the Year award.

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The IRMS conference proved to be an invaluable few days for uncovering numerous themes that guide the information management industry towards inspiration, knowledge, compliance, support and connectivity. The event offered an opportunity to learn best practices and gain insights into regulatory changes and the latest technologies.

If you’d like to learn more about how Automated Intelligence’s cloud-native end-to-end platform for unstructured data management and governance can help your organisation, visit our website website, or drop us an email.

Furthermore to find out how the Cabinet Office DKIM team benefited from our AI.DATALIFT platform, you can watch our Case Study Video with David Canning, Head of Digital Knowledge and Information Management.