Automated Intelligence recently sponsored and attended this year’s Information Records and Management Society (IRMS) conference where the theme focused on Information and data: The heart of your organisation.
It was great to meet up with so many customers, partners and friends, especially after a COVID-19 induced break since the 2019 conference!
We were delighted to showcase our AI.DATALIFT solution to enable organisations to better understand and take control of their data before moving to modern Cloud platforms. Furthermore, we discussed all things Microsoft 365 in our panel session, from the advantages to challenges, to best practices, all whilst improving data and information management processes along the way.
Some of the key reflections that we took away from the event include:
- Lack of control of data – with data growing at an exponential rate and organisations wanting to ensure their data is protected from vulnerabilities and insecurities, delegates discussed the legacy nature of their systems. They highlighted how using tools to organise, analyse and improve the quality of their data (such as AI.DATALIFT), could help them gain greater control on their data to ensure compliance with retention. Risk was high on the agenda whether the risk of cyber-crime or inappropriately held data, such as PII, the solution to all of these threats was clear – cleanse and manage the data to reduce the risk.
- Migration to the Cloud off Legacy Systems – Since the start of the pandemic many organisations have had to make the decision to move to the cloud much more rapidly than they would’ve hoped within their digital transformation journey. As a result, whilst a number of organisations had already moved some of their data, it was apparent they still had legacy systems operating and needed to action these. It’s no surprise that legacy platforms are particularly challenging to migrate due to their aging technology and prior business processes. Delegates talked about the need to have partners who could handle the complexity involved with migrating off legacy systems and it was great to walk through our experience in this space.
- The importance of analytics and data driven insights when migrating – it’s evident when speaking to delegates that gaining informed insights into their data is essential prior to migration. Areas that those we spoke to were keen to have answered included how much data the organisation held, what percentage of its data was useful, how old it was and how often it is accessed.
- Time Consuming DSARS – Completing DSARS (Data Subject Access Requests) is a time-consuming process with regards to finding the relevant data. Given the large amount of data held on employees for example, which needs retrieved from various IT or HR systems combined with the 30-day response process under GDPR regulations, delegates described the process as lengthy with the increased pressure of financial costs as well as regulatory and reputational consequences. However, that said – delegates agreed being in a better place with their data and knowing what their organisation holds, ultimately ensures DSARS would be easier to manage when requested.
- Paper based processes – With the presence of several vendors promoting safe storage of documents, it was clear that there is still a significant use of paper-based processes within records management which can be ineffective, timely and costly. Making the move to digitising records can easily allow organisations to search for content efficiently, reduce admin and version control, decrease costs related to physical storage and enhance security processes such as GDPR and disaster recovery.
The next IRMS conference is only 5 months away in May and we’re already looking forward to continuing the conversations. In the meantime for more information on how we can help you with your migrations to the cloud and get the most value from your data, whether it is simple or complex, get in touch by completing the contact form below.