Reading time: About 2 minutes
With a population of approximately 135,000, Somerset West and Taunton Council (SWT) captures and processes vast quantities of information, from multiple sources, on a daily basis. The broad remit of the council, encompassing everything from bereavement services to housing support, means much of the data handled is highly sensitive and thus must be managed in compliance with data regulations.
Like many councils across the UK, the processes and systems at SWT were ill-equipped to monitor, categorise and govern the large amounts of data being processed daily. With such limited visibility over its data assets, gathering reliable data insights and ensuring compliance with GDPR were virtually impossible. Recognising these challenges, SWT’s leadership committed to a major digital transformation programme with the goal of enhancing user efficiency, reducing risk and improving security.
Download the case study below to find out how the project was carried out and the benefits gained.
Download the case study
Register for our Webinar
We’re holding a webinar on 12th January where we’re looking at best practice for enabling Microsoft 365 SharePoint as a document management system. If you are working in Information Governance and Records Management, ICT MS365 deployment or delivering SharePoint as a records management system, sign up today to hear case studies, demonstrations and interactive discussions.
